Occasionally, payment processing via the gateway might be delayed. Here are the key points to remember:
- We accept multiple payment methods, including Alipay, WeChat QR Code Scanning Payment, and UnionPay.
- If your payment was successful but the corresponding plan isn't immediately visible in your account, wait for approximately 5 minutes, then log out and log back in.
- If you continue to experience issues after following the above steps, take a screenshot of your payment confirmation and contact us for further assistance.